Support
Last updated 3 October 2026 · LiveDeno by [Developer legal name]
Email support@livedeno.app and a real person will get back to you. The quickest way is Profile → Settings → Contact support in the app, which adds your app version and account ID so we can help faster.
Cancel or change a plan
Plans are billed by Apple or Google, so you manage them in your store account. On iPhone or iPad, go to Settings → your name → Subscriptions. On Android, open the Google Play Store → your profile → Payments & subscriptions. See the Terms of Use for details on renewals and refunds.
Purchases missing?
Make sure you’re signed in to the same LiveDeno account, then open the plans screen and tap Restore purchases. If that doesn’t work, email us with the receipt from Apple or Google.
Something wrong with an artwork?
Open the artwork, tap the ⋯ menu and choose Report artwork. We review every report. A failed creation never uses up your balance.
Your account and data
You can delete your account at any time. Read how we handle your family’s drawings in our Privacy Policy.